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‎01-29-2019 10:04 PM

HP Recommended
Product: HP Pavilion x360 Convertible 14-ba1xx
Operating System: Microsoft Windows 10 (64-bit)

I am having an issue with my Microphone on windows 10 x64. I did the tap test and I can see that mic is picking up the sound. Whereas if I try any recording software, I could only hear static noise being recorded. I have tried deleting/uninstalling the driver and installing it back again but in vain. I tried on other OS also, like Fedora and Ubuntu, the mic doesn't work on any of them. I reinstalled Windows 10 as well. I have the latest BIOS and updated windows. I can see many others having the same issue but couldn't a solution. 

6 people had the same question
2 REPLIES 2

‎01-29-2019 10:18 PM

HP Recommended

@bilalafzal 

 

Please try

 

(a) Right click speaker icon (bottom right corner),

(b) Select Sounds,

(c) Select Recording,

(d) Right click and enable Microplone Array.

 

Regards.

BH
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‎01-30-2019 01:14 AM

HP Recommended

As explained earlier, I have already done basic troubleshooting which obviously includes enabling the Microphone array under sound setting. 

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