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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-13-2017 11:11 AM

HP Recommended
Product: HP ProBook 4540s
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I am having problems with my audio on my HP ProBook 4540s, audio is fine with a headset and with normal pc speakers, but when you use a voice calling sistem like skype for example, you cant hear the call through the normal speakers, and when you plug in a headset the voice call is the only thing you can hear, you cant hear any background sounds or music it automatically switches to the laptop's speakers, you can't have a call and have music at the same time, for example...

 

I have tried looking for audio drivers but I cant find any that work. I have also tried contacting skype support and they say that its an audio driver problem....

 

Thanks.

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