• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Product Name: Pavillion zd7000
Microsoft Windows 7 (32-bit)

just installed windows 7 32 on my laptop can someone tell me were i can get the audio driver for my laptop please.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

There is no information online regarding what model audio chip your notebook has.

 

Please post the hardware ID for the device you see listed in the device manager as a Multimedia Audio Contoller and I will then see if there is a W7 driver or equivalent driver you can use.

 

To find the hardware ID, click on the Multimedia Audio Controller in the device manager.

 

Then click on the Details tab at the top of the Multimedia Audio Controller window.

 

Now you will see a Property drop down list and it will be set to Device Description.

 

Drop down on that list and select the 2nd item (Hardware ID's).

 

Post the top string of characters that you see in the window.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

There is no information online regarding what model audio chip your notebook has.

 

Please post the hardware ID for the device you see listed in the device manager as a Multimedia Audio Contoller and I will then see if there is a W7 driver or equivalent driver you can use.

 

To find the hardware ID, click on the Multimedia Audio Controller in the device manager.

 

Then click on the Details tab at the top of the Multimedia Audio Controller window.

 

Now you will see a Property drop down list and it will be set to Device Description.

 

Drop down on that list and select the 2nd item (Hardware ID's).

 

Post the top string of characters that you see in the window.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.