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‎11-11-2016 03:40 PM - edited ‎11-11-2016 03:43 PM

HP Recommended
Product: ProBook 470 G3
Operating System: Microsoft Windows 10 (64-bit)

I have 2 problems.

First I can not use my headphones, when I plugged them in to the headphones continue to play sound from built-in speakrs, and show that headphones are not connected (the headphones work with my phone, and old laptop).

I had Install the latest audio driver, and the problem is the same as before.

The second problem is that in device manager I have a uknown device "000eSMS/MMS" what driver I need to install for this device.

I upload print screen from my device manager

HP ProBook G3 problem.jpg

Regards

Gulev

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