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‎04-26-2017 01:58 PM - last edited on ‎04-26-2017 02:03 PM by Retired

HP Recommended
Product: Hp envy x2
Operating System: Microsoft Windows 8.1 (64-bit)

Hi,

I am using a HP envy x2 nootbook and running windows 8.1 x64 bit op. system. I just reinstalled windows and since then the headphone jack's are not working. Nor the one on the keybord part and nor the one on the tablet one. I used headphones with 4-conductor connector like my Iphone 6S headphone jack. As I assume my divice manager does not note anything wrong. Could it be a driver problem? Or a hadrver problem?

 

Pr. Numb: C1W97EAR#ABD

Ser.Numb:[Personal Information Removed]

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2017 02:42 PM

HP Recommended

Do the laptop speakers go mute or it just keeps going on as if nothing were plugged in? 

View solution in original post

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2 REPLIES 2

‎04-26-2017 02:42 PM

HP Recommended

Do the laptop speakers go mute or it just keeps going on as if nothing were plugged in? 

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‎04-30-2017 08:53 AM

HP Recommended

Meanwhile I reinstalled the drivers and now it is working just fine. :)) However new issue came up. As I noticed the touchpad double tap quick switch off (on the pad in the left upper corner) wont work. I reinstalled the driver and wont work either. Before the win reinstall it worked. 

Thanks for the help.

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