• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-14-2016 02:22 PM - last edited on ‎10-14-2016 02:26 PM by Retired

HP Recommended
Product: HP EliteBook 8440p Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

High Definition Audio Device from IDT integrated microphone array not working after Win 10 upgrade

I have try the Microsoft UAA and different drivers to no avail . i got it to work intermittently using a diagnotic tool on one laptop but theres still a yellow triangle in DEV Manger and the 2 nd laptop still no mic both same models

 

HP EliteBook 8440p Notebook PC

Model #: BW083US
Serial #: [Personal Information Removed]

integrated microphone array  - IDT HD audio CODEC

 

Audio
Device 1:  IDT High Definition Audio CODEC
Status:     Enabled
Driven:    5twrt64.sys
Version:  6.10.6257.0

Device 2: High Definition Audio Device
Status:    (1O)
Driver:     HdAudio.sys
Version:  10.0.10536.0

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.