• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-07-2016 06:54 AM

HP Recommended
Product: Pavilion 27xw & Laptop Envy 15
Operating System: Microsoft Windows 10 (64-bit)

Have a Envy 15.6inch laptop operating on Windows 10 and have just fitted a monitor Pavilion 27 xw, they are connected by an HDMI lead as included with monitor

If there is sound being broadcast when i connect the HDMI lead it continues to broadcast through the speakers on the laptop but if it stops then it does not re-start to broadcast while connected.  If I disconnect the monitor then the sounds do broadcast through the laptop.

 

How do I get round this problem? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-07-2016 10:41 AM

HP Recommended

Jimmy, welcome to the forum.

 

You should connect the monitor to the laptop and go into the Control Panel / Sound.  There you should assure that the speakers for the monitor are set as Default.  If you don't use the monitor all of the time, you may have to do this each time that you connect it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-07-2016 10:41 AM

HP Recommended

Jimmy, welcome to the forum.

 

You should connect the monitor to the laptop and go into the Control Panel / Sound.  There you should assure that the speakers for the monitor are set as Default.  If you don't use the monitor all of the time, you may have to do this each time that you connect it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎04-08-2016 10:45 AM

HP Recommended

Many thanks

Was this reply helpful? Yes No

‎04-08-2016 08:16 PM

HP Recommended

You are very welcome.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.