Hp Omen Bang & Olufsen changed to REALTEK

[beastkillerGAME]

I had recently updated my computer from the little question mark in a circle but after i updated it the sound card had changed from bang and olufsen to normal realtek and when i try to restore it back it will give me an error can i please have some help ASAP i cant stand the bad sound i love the good sound i wanna keep it.

[DavidPK · Accepted solution]

Hi,

Try the following.

Download the Realtek HD Audio installer ( this also installs the B&O gui ) on the link below and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76821.exe

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand Sound, Video and Game Controllers.  Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.

When complete, download and reinstall the Chipset driver on the following link.

http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76608.exe

When the Chipset reinstallation has completed, restart the notebook.

When windows has reloaded, open your Downloads folder, right click on the Realtek installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again and let windows fully load for a few minutes before checking.

Regards,

DP-K

[DalaiLhama]

Hi!

I'd like to know what should I do if I want the opposite, to switch from the B&O GUI to the Realtek one. My notebook is the OMEN as well.

[-Goldie-]

I'd like to know too!