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‎05-12-2024 12:05 PM

HP Recommended
Product: HP ZBook Fury 17 G7 Mobile Workstation (9UY36AV)
Operating System: Microsoft Windows 11

It worked before, but it is now dead. HP? Windows?

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‎05-23-2024 09:48 AM

HP Recommended

I have the same issue on my HP Envy 16.  I believe it is a hardware issue.

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‎05-24-2024 01:19 AM

HP Recommended

My very expensive computer is fairly new, I wonder how a simple H/W piece first works intermittently, then not at all. And what can HP offer?

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‎05-24-2024 07:36 AM

HP Recommended

To be honest, I bought mine new for less than $1000 from Best Buy. It was inexpensive for a 13900h and 4060, but I can see why. The engineering and build quality is very poor. Out of the box, they throttled the CPU to less than half the speed because of bad thermal design, and disabled USB-C charging, which is absurd as it no longer works with thunderbolt docking stations. A search here shows the microphone not working isn't that uncommon, sadly. It has potential to be a great laptop with some better design and build quality.

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