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HP Recommended
Zbook17 G1
Microsoft Windows 7 (64-bit)

I had my new Bose headphones working on my laptop last week and of course windows updated and now I lost music through my headphones. I still can pair the headphones to the laptop and they work fine with microphone function but I cannot get them to turn on the function to play music.

 

I have searchede for previous drivers and tried to roll back but as soon as I pair device it installs new drivers that wont allow me to play music through my headphones. Tried two different headphones and neither will play music.

 

$1200 laptop and wont play bluetooth music. 

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