Problem with sound from an external microphone

[Klimenty]

Hello.

Laptop didn't see any external sound capture devices. After driver reinstall, it see all devices but can't capture voice from microphones.

I test standalone microphone and some headphones (with wired and bluetooth connection). Result is same.

Thanks all.

[Jeet_singh · Accepted solution]

Hi @Klimenty,

Welcome to the HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. 

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Sound from external Microphone. Is that right?

I recommend you try the steps listed in the support document and check if that helps to resolve the issue.

Resolving Microphone Problems

I hope this helps. Let me know if you require any further assistance.

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

[Klimenty]

Thanks.

Update driver from device manager solve my problem. I don't know why it won't fix my problem last 3 times, but now all work fine!