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‎04-01-2017 09:47 AM

HP Recommended
Product: HP Pavilion Notebook - 15-ab15
Operating System: Microsoft Windows 10 (64-bit)

I can't  find B&O play icon on my task bar again, have searched for the driver or software on my laptop again, please help

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2017 03:19 PM

HP Recommended

Greetings @hperuzi, 

 

Thanks for the post. 

 

I understand that the B&O play icon is missing on the taskbar. 

Don't worry, I will be glad to help. 

Have you tried to reinstall the program from HP Recovery manager?

 

To resolve this issue, follow the steps to reinstall the audio driver:

 

  1. Launch HP Recovery Manager from all apps.
  2. Select-> HP Help and Support -> HP Recovery Manager.
  3. Select Reinstall drivers and/or applications from the list.
  4. Select Conexant High-Definition (HD) Audio Driver.
  5. Select Install.
  6. Follow the on screen instructions.
  7. Restart the computer after the installation is completed.

 

Refer to this HP Article to know more. 

  

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Please do post your technical queries on our Forums for assistance. 

Good Luck.

Chimney_83
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-02-2017 03:19 PM

HP Recommended

Greetings @hperuzi, 

 

Thanks for the post. 

 

I understand that the B&O play icon is missing on the taskbar. 

Don't worry, I will be glad to help. 

Have you tried to reinstall the program from HP Recovery manager?

 

To resolve this issue, follow the steps to reinstall the audio driver:

 

  1. Launch HP Recovery Manager from all apps.
  2. Select-> HP Help and Support -> HP Recovery Manager.
  3. Select Reinstall drivers and/or applications from the list.
  4. Select Conexant High-Definition (HD) Audio Driver.
  5. Select Install.
  6. Follow the on screen instructions.
  7. Restart the computer after the installation is completed.

 

Refer to this HP Article to know more. 

  

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Please do post your technical queries on our Forums for assistance. 

Good Luck.

Chimney_83
I am an HP Employee

Was this reply helpful? Yes No
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