beat audio

[stewie8766]

im extremly upset about the removal of the beats audio as the laptop is nowhere as loud as it was before the anniversary update which removed the beats audio now why would u remove something that makes the system better sigh i hope that  you send out n update that rectifies this problem and  reinstall i.

[DavidPK]

Hi,

Can you post back with the full Model No. and Product No. of your m7 series notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.

Regards,

DP-K

[stewie8766]

model no: 

HP ENVY TouchSmart m7-j078ca Notebook PC

Product number:E0K99UA#ABL

[DavidPK]

Hi,

Download and reinstall the IDT driver package on the link below - this should also provide the Beats gui.

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

When the installation has completed, restart the notebook.

Regards,

DP-K

[stewie8766]

i have done that and it still doesnt work the beats panel is still missing 

[DavidPK · Accepted solution]

Hi,

Reinstall the idt driver again, then reboot.

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'. 

Does the Beats icon show in this view?

Regards,

DP-K

[stewie8766]

thanks i found it 

[DavidPK]

You're welcome

All the best,

DP-K