• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY dv7t-7200 CTO Quad Edi
Other

I upgraded to Windows 10 last night.   When I attempted to configure the new Cortana assistant to listen to my microphone the system couldn't hear me.  Eventually, the configuration process fails and says that my microphone is not compatible.

 

Anyone else run across this issue?  Anyone been able to resolve it?

 

Mike

 

HP ENVY dv7t-7200 CTO Quad Edition Notebook PC

Product number: B6B75AV

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

press window key and the x key at same time to bring up a list go to control panel select sounds

 

on the recording tab{ if you have a built in webcam there is a mic next to it}

choose headphones right click choose set default device

 

next click start then stettings then choose Time Date and Speech

 

from left of windows select speech then mid way down the page under Microphone click get started to calibrate

 

with mine i cant be to far away from the mic but once it calibrates it should work... window 10 messed up my audio as well

View solution in original post

3 REPLIES 3
HP Recommended

press window key and the x key at same time to bring up a list go to control panel select sounds

 

on the recording tab{ if you have a built in webcam there is a mic next to it}

choose headphones right click choose set default device

 

next click start then stettings then choose Time Date and Speech

 

from left of windows select speech then mid way down the page under Microphone click get started to calibrate

 

with mine i cant be to far away from the mic but once it calibrates it should work... window 10 messed up my audio as well

HP Recommended

Thanks that fixed it!

 

Mike

HP Recommended

Thank you SO much for this.  Saved me from going back to Win7. :HeartEyes:

 

Here is slightly modified instructions that work on my HP DV7-2157ca:

 

  • Press Windows/Start key and the X key at same time to open the Control Panel. Select Sounds from the list.
  • On the Recording tab {if you have a built in webcam there is a mic next to it}
    right-click on Integrated Microphone Array and then click Enable - you should now see activity in the volume bar as soon as the mic picks up any sound.
  • Next click Start key then Settings then choose Time & Language.
  • From left of windows select Speech then under Microphone click get started to set up your mic.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.