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HP Recommended
HP ENVY 15-j049TX
Microsoft Windows 10 (64-bit)

well currently in devices the only divers are of "high defination audio device" my beats speakers are not working and not giving me the optimum sound level and quality, what can i do.?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try downloading and installing the IDT HD Audio software package on the following link - this should also provide the Beats gui.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Try downloading and installing the IDT HD Audio software package on the following link - this should also provide the Beats gui.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

@DavidPK wrote:

Hi,

 

Try downloading and installing the IDT HD Audio software package on the following link - this should also provide the Beats gui.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K


This worked for me. Thanks

HP Recommended

how di i fix beats audio on HP ENVY TouchSmart m7-j078ca Notebook PC

didn't work for me!

HP Recommended

You don't work for HP. So you've been doing at least more than 1 answer for hp a day for no pay???? I just had to go through the struggle of creating and account and all just to ask you that. Anyways please get back to me on that question asap. Also if you have another fix for getting my beats gui back, your solution on helped with increasing the quality of the sound but I don't have the beats GUI where I can control my bass or treble to my likings. How do I get full control of my sound again, or how do I go back to windows 8 so I get my beats back!

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