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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ProBook 6560b
Microsoft Windows 7 (64-bit)

There are two problems I get and I'm not sure if they are related.

 

For quite some time I've had problems with the sound. It started with the headphones. After plugging them in, the sound would just dissapear, or start to break. I first noticed this during skype calls. During playing music, I had to unplug the jack, plug it into the microphone jack (twice) and then it was working again.

I thought it was something with bad contact, but it did this also when the headphones were plugged into the HP dock station (seperate peice of hardware) or even when nothing was plugged in - playing sound on my notebook speaker.

 

At about the same time I started seeing an error message: "hpcaslnotification isn't working" (at least it's equivalent in Slovene language, since that's my default language) every time I pressed the special key to turn sound on/off (one of fouy round keys above the numeric pad - under the place where it says ProBook 6560b (on the built in monitor).

 

The button still does its job (turns the sound on and off) but two or three messages pop up every time I press it and the windows is looking to resolve the problem, but never does - all windows just close down until the next time).

 

Not sure if it's related, but that's the problem I get.

 

 

The computer was at the service, but they found nothing wrong and just changed my hard-drivie, guessing that might be the problem (the hpcaslnotification started appearing right after hard-disk change). The problem with the sound remains the same.

 

Does any of this make sense and anybody can figure out what's happening, or is it some freak error I'm stuck with?

 

Best regards, Borut1978

 

Would be happy to get any help.

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