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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-07-2016 09:47 AM

HP Recommended
Product: HP ZBook 17 Mobile Workstation
Operating System: Other

Hi guys,

here is the deal:

 

We have two HP ZBook 17 Mobile Workstations with Windows Server 2012 R2.

 

When the lid is closed and we are remoting into these machines, we are experiencing two problems:

 

1 - Server manager and few other windows are displaying blank (white)

2. We have general problem with mouse clicking. Keys are working fine.

 

As I said, this happens only when lid is closed. With opened lid its fine.

 

Logically our first step were power options in Windows - we use the exact same settings on different servers and they dont have these problems. We also tried different drivers.

 

 

This leads me to the conclusion it has to be caused by some power saving options in BIOS.

 

Can you please suggest what options in BIOS we should try to disable?

 

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