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HP Recommended
Pavillon dm4-1063cl
Microsoft Windows 7 (64-bit)
I boot up to see the Bios Password screen.
The system sounds continuous short beeps.
I am not able to enter the password or any characters to get past the Bios password screen.
Sometimes a character, shown by *, is entered onto the password box but not corresponding to my key strokes.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello,

 

Thank you for posting in the HP Support forum. Welcome !

 

I am sorry for the issues you have. I am afraid that the beeps usually indicate sound from motherboard and is not a good sign - typically some sort of hardware failure or problem.

 

Please, read these two articles and try to find the solutions for your specific issue/case:

 

>> http://support.hp.com/gb-en/document/c03515402

>> http://support.hp.com/gb-en/document/c01732674

 

 

If nothing helps, you need to bring your computer (or ship it) for service to HP Authorized Service center where the technicians can check it onsite and fix it. If your computer is still under warranty or you do not know where such a center is located, please contact HP support >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

2 REPLIES 2
HP Recommended

Hello,

 

Thank you for posting in the HP Support forum. Welcome !

 

I am sorry for the issues you have. I am afraid that the beeps usually indicate sound from motherboard and is not a good sign - typically some sort of hardware failure or problem.

 

Please, read these two articles and try to find the solutions for your specific issue/case:

 

>> http://support.hp.com/gb-en/document/c03515402

>> http://support.hp.com/gb-en/document/c01732674

 

 

If nothing helps, you need to bring your computer (or ship it) for service to HP Authorized Service center where the technicians can check it onsite and fix it. If your computer is still under warranty or you do not know where such a center is located, please contact HP support >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended
Thank you so much for the answer!
Removing the internal battery behind the screws reset the bios so that I was able to get to Windows.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.