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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-24-2016 11:54 PM

HP Recommended
Product: HP 650
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have notebook HP 650. Six months ago I performed an update on Windows 10 and now I have a problem.
If I turn on the laptop, I got a black screen.
Only flashing keys - power-on/off and caps-lock. Caps-lock flashing 2x.
I know that the problem will probably with system BIOS?

 

But the notebook does not respond to anything. Keys Esc, F1, F2, F8, F10, F11 or win+B.

I also tried to connect an external monitor - nothink.

 

I also tried: http://support.hp.com/cz-cs/document/c03560812


But the problem is that my second notebook is Asus, and there can not create installation on USB for HP notebook.
You can store somewhere BIOS update so I can download to USB?

 

I don´t know whether works "HP tools", because installing windows 10 everything was deleted. I performed a clean install.

 

Thank you for your help.

 

Martin.

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