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Pavillion 17-ab404no

Hello!


When I started my computer it sent me to a screen saying the following: ”Boot device not found” and underneath ”Please install an operating system on yout hard disk” 

 

so i did a check ln my hard drive and it says ”No hard drive installed” 

 

what do i do??

 

kind regards Kalle

2 REPLIES 2
HP Recommended

Hej Kalle,

please, try the HP UEFI Hardware Diagnostics.  Power on the notebook and press immediately the ESC Key several times, until the HP Start menue is shown. Pressing the F2 Key will start the Hardware Diagnostics. Post the error code here.

 

Uli

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Hello, thanks for a quick reply. I will try when i get home from vacation. Merry christmas!

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