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‎09-27-2016 08:25 AM

HP Recommended
Product: HP star wars special edition
Operating System: Microsoft Windows 10 (64-bit)
Hi everyone i just recently bought the HP star wars special edition laptop and i just noticed whenever i restart the laptop the dvd rom will make a sound also happens after it boot up. Is this normal?
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-28-2016 07:35 AM

HP Recommended

 

@AntiMatter

 

May the forums be with you 😉

 

As I understand the laptop's DVD drive is making a noise each time you either turn it on or power it off, 

I will need a few more details to provide an accurate solution:


Is this an excessive noise?

When was the last time you did not have this issue?

Did you install any BIOS updates, lately?

Have you performed any steps on your own before posting on HP Forums?

 

If you are able to reach some resolution, please click on Accept Solution to help others with similar issues.
If you appreciate my assistance, please click on the thumbs up icon.
Both icons are below this post.
 
Have a good day, Ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎09-27-2016 06:35 PM

HP Recommended
Anyone can help me?
Was this reply helpful? Yes No

‎09-28-2016 07:35 AM

HP Recommended

 

@AntiMatter

 

May the forums be with you 😉

 

As I understand the laptop's DVD drive is making a noise each time you either turn it on or power it off, 

I will need a few more details to provide an accurate solution:


Is this an excessive noise?

When was the last time you did not have this issue?

Did you install any BIOS updates, lately?

Have you performed any steps on your own before posting on HP Forums?

 

If you are able to reach some resolution, please click on Accept Solution to help others with similar issues.
If you appreciate my assistance, please click on the thumbs up icon.
Both icons are below this post.
 
Have a good day, Ahead.

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No

‎09-28-2016 08:08 AM

HP Recommended
Tech from hp already helped me out he said that it's normal because sustem is checking if every drive are working correctly. Thanks for the reply.
Was this reply helpful? Yes No

‎09-28-2016 08:57 AM

HP Recommended

@AntiMatter

 

I'm glad that you found the solution helpful, though.

 

No! Try not. Do, or do not. There is no try.

- Master Yoda

 

Have a great day ahead, I hope 😉

 

Regards,

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
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