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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-20-2016 11:02 AM

HP Recommended
Product: Elitebook 8440p
Operating System: Microsoft Windows 10 (64-bit)

I bought this computer as a refurbish about 7 months ago. It came with Windows 7 installed so I upgraded to Windows 10.

It has been a very reliable machine until recently. Last week it suddenly failed to recognize the LAN connection. I checked all of the connections and there were no issues. I decided to perform a recovery through the windows recovery system.

The recovery failed. I then went into the HP diagnostic tools. I ran the memory and disk diagnostics and they both came back successful. I then ran the run-in test and it just continues to loop.

 

Any ideas? Help would be appreciated.

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