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‎03-07-2024 02:49 PM

HP Recommended
Product: HP 14-dq0000 Laptop PC (9WQ76AV)
Operating System: Microsoft Windows 11

Hi, 

I have an HP Laptop, which by factory is Windows 10, but I am currently running Windows 11 on it.

 

I am a gamer and I have tried (multiple times) to make my computer compatible for games, without the need to remove/replace any drivers or graphics cards. 

The next best option was to enable VT, but whenever the Laptop restarts, then it shows black screen for my desktop. 

 

I can see my lock screen perfectly and do all sorts of functions that makes an overlay option appear over the black screen. But there simply is no desktop screen to work with.

 

Is there anything that I can do to prevent that from happening whilst enabling VT? If so? Please let me know if you have a solution for this, I'd really appreciate it!

 

Kind regards,

Kitty

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1 REPLY 1

‎03-28-2024 11:38 AM - edited ‎03-28-2024 11:40 AM

HP Recommended

What is the installed processor?

 

If it is a Pentium Gold, Silver or Celeron processor, it does not have virtualization capability.

 

I can't think of any games that require virtualization. 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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