• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-20-2016 11:59 PM

HP Recommended
Product: Pavillion 15-p133cl
Operating System: Microsoft Windows 10 (64-bit)

I forgot the adminstrator bios password on my laptop,

the disable code is 1801b3d8

 

Thanks for the help,

Tanner Anderson

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-21-2016 06:27 AM

HP Recommended

Hi,

 

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot.  This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - suprisingly, you can still remove a power on password from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds before re-inserting the rtc.

 

The bad news is that the rtc is on the 'wrong' side of the system board so will require quite a lot of disassembly - see Page 115 of your Maintenance & Service Guide.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

Was this reply helpful? Yes No
10 REPLIES 10

‎02-21-2016 02:02 AM

HP Recommended

Hi,

 

Please try 07970968 otherwise post back the right code (case sensitive).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-21-2016 02:27 AM

HP Recommended

Sorry, I believe it gave me a new code: 9B1FE240

Was this reply helpful? Yes No

‎02-21-2016 04:31 AM

HP Recommended

So the code changes every time, I have attempted to use https://bios-pw.org to no avail. Do you need an updated code?

Was this reply helpful? Yes No

‎02-21-2016 06:27 AM

HP Recommended

Hi,

 

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot.  This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - suprisingly, you can still remove a power on password from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds before re-inserting the rtc.

 

The bad news is that the rtc is on the 'wrong' side of the system board so will require quite a lot of disassembly - see Page 115 of your Maintenance & Service Guide.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎02-21-2016 07:41 AM

HP Recommended

Thank you! Some labor later and I should be good to go!

Was this reply helpful? Yes No

‎02-21-2016 07:49 AM

HP Recommended

Hi,

 

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎02-23-2016 02:33 AM

HP Recommended

Everything went without a snag, thank you.

 

This can be closed

Was this reply helpful? Yes No

‎02-23-2016 02:42 AM

HP Recommended

Hi,

 

Good to hear and thanks for letting me know.

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎06-04-2016 08:22 AM

HP Recommended
Hey
have a problème, i dont know thé administrator password...

67469312
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.