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‎10-18-2016 03:20 AM - edited ‎10-18-2016 03:21 AM

HP Recommended
Product: HP Envy 15t 2013
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

I have faced a boot/power issue, and have not found one answer to the required question. Thus After solving I came here to share my experience. I have ran into a problem where a connected usb device caused malfunction and my HP Envy dropped dead. Bascially i connected a phone via a faulty usb cable, put it to sleep and turned on the usb power supply to charge the phone while the computer was inactive. PC was on sleep mode through the night and the next morning I wanted to boot it up, but no signs of life. The laptop had the power button blinking and charging LED light, but all else was not working. I removed the battery just to face a total dead stop from the pc. Only charger light working, nothing else, no power no boot no fan spinning. I read numerous threads about a hard reset, removed my battery, removed the charger, held the power button for 45 seconds, 1 minute, 3 minutes, but nothing worked. My laptop does NOT have a beats button, which could make it stuck, therefore I did not have anything else to do. 

 

SOLUTION: The HP Envy 15t j-series 2013 laptops have an inbuilt backup small battery. You have to open up the bottom of the laptop, remove the main battery, removed the RAM chips, remove the battery (small circle one, like a big hand watch battery, then put everything back together and the laptop boots back up with no problem. 

 

Hope this works and solves some problems with you guys as well. As I thought i lost my whole pc due to a lame cable of the phone. 

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