• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ProBook 450 G2
Microsoft Windows 10 (64-bit)

Hello there! So here's the problem. I was using my laptop with VMware, chrome, torrent running (A lot of load). And suddenly, the screen went black and the power button light and capslock light was constantly on. I tried to press, long press the power button but nothing worked And I had to remove battery.

Now, the situation is that whenever I put the battery on or plug the charger, there's no sound of any thing running. Just the power light and capslock light remains constantly on till i remove the battery or plug out the charger. And if i dont, the laptop starts to heat up. Can you please tell me what could possibly be the cause???

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.