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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-14-2016 04:06 PM

HP Recommended
Product: Probook 15
Operating System: Microsoft Windows 10 (64-bit)

I received a notice that an update was ready for my new laptop.  I scheduled it to update at 3am when I was not using the system.  Around 4am the laptop screeches for around 3-4 seconds then reboots.  Screen comes up saying that the AMD stream needs to be reinstalled.  I click to reinstall it.  Blue screen comes up telling me that that errors are being checked and the system will be restarted.  This happens over and over and over again.  Doesn't allow me to click on anything in the meantime or even do an ESC or any other F key.   Had to hard shut it down to stop the reboot loop. Any help would be greatly appreciated.

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