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- HP Community
- Archived Topics
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- How to reset bios administrator password

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03-05-2017 12:25 AM
03-05-2017
01:32 AM
- last edited on
08-07-2019
01:35 PM
by
Jacky-D
Hello @psyian
Thank you for posting in the HP Support forum. Welcome!
Please enter some password (wrong password) 3 times, press ENTER and you should receive a new window stating system disabled and a code similar to this one (For HP Mini, should be 10 characters, for others should be 8 characters long) :
Please, take note of the system disabled/halted code (write it down).
Let me know how it goes. Provide your update/feedback.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
05-16-2017 03:58 PM
I have tried your method 22 times on an HP 10P010 mini laptop with no success. Each time I have to turn the computer off, then restart, put in the suggest passwords, and then get a different error code upon the third try. What am I doing wrong? Please help. as HP wants $215. 49 to reset it and I only paid $300.00 for my grand-daughters Christmas present. (Somebody changed the password, but she doesn't know who.) Thanks, in advance.
05-17-2017 03:31 PM
I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).
Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.
09-28-2017 03:19 PM
02-18-2018 12:42 PM
Take note of the HP computers password for unlocking and enter it in the system disabled screen , press ENTER. This will unlock your BIOS/reset security settings and PC should be able to start Windows (if WIndows can load).
How do you enter it into the System disabled screen? The system is locked. All I can do is power off my HP 1500 notebook.
