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- Hp Zbook 15u G3 Freezing on Shutdown

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04-17-2017 08:51 AM
Product: Hp Zbook 15u G3
Operating System: Microsoft Windows 7 (64-bit)
We recently got some Zbook 15 G3 notebooks in for testing and I am having issues with them locking up during shutdown. The machine has the AMD 4190 graphics chip installed and it seems this is not playing well with the onboard intel drivers. I have tried updating the drivers and uninstalling AMD and intel but Win 7 either puts them back at startup or reverts to the generic win7 VGA driver.

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