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‎03-19-2017 08:04 AM

HP Recommended
Product: HP Elite book 840G1
Operating System: Microsoft Windows 7 (32-bit)
I forgot my bios password and now I am not able to login to the BIOS. Please can anyone help on how I can break in or reset the password?
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-19-2017 08:09 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

As there are no 3rd party utilities that will work for this particular Model, you'll need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

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Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎03-19-2017 08:09 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

As there are no 3rd party utilities that will work for this particular Model, you'll need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎03-19-2017 08:55 AM

HP Recommended
@Davidpk, thanks so much for the suggestion. This makes a lot of sense as I have tried so may options and this is the only feedback I am hoping that will work.
Was this reply helpful? Yes No

‎03-19-2017 08:57 AM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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