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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Initial Password
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05-01-2016 02:24 PM - edited 05-01-2016 02:30 PM
Hello, i was cheking a laptop (Hp pavilion entertainment pc dv2000) that i had long time ago turned off... The thing is i don't remember the initial password... It is like a dark background and in the center of the screen it appears a blue advertisement, asking me "Enter Password"...
I have tried everything: typing esc after turning on, typing f2, f8, f9, f10, f12; also i made the procedure of taking away the RTC battery but, the advertisement is still apearing.
Could you help me please? Juanca
Solved! Go to Solution.
06-11-2016 06:00 PM
Hello Paul,
I hope you're ok. I have an issue: i sent my laptop to get fixed and i had taken photo of my halt codes but i think i erased them... I tried to enter at the link you posted above but it doesn't let me in... Can you help me please?
Juanca
06-12-2016 06:50 AM
Hi, Juanca:
I'm doing fine, and I hope you are too.
Just enter the system disabled code you got from the PC in the box at this website below and it will generate an unlock code for you to enter.
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