• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-13-2016 03:43 PM

HP Recommended
Product: Zbook g3 15
Operating System: Microsoft Windows 10 (64-bit)

Hi,

We have secure boot enabled and running win 10n ent. ed. When I disable secure boot and select legacy enabled, The machine asks me for a 4 digit code then it restarts. But when it restarts it stays at the press the esc key to startup menu. I press the key many times but nothing is happening. This has happenned on a few different models of 15 and 17 and bios 9, 10,and 11. Is there a trick to get passed this screen? I unplugged the battery and held the power down for almost a minute but no change. This is a huge issue as we use a usb device to hold backups so I need to boot to this usb device and I cannot change the secure boot with out locking the machine. Please let me know if you know of a solution.

Thanks in advance.

Josh

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.