My HP Stream isn't working

[TheBoomerX]

This has been going on for a while now (4 months or so) but whenever I turn on my laptop, it loads the HP logo then cuts to a blank screen. It repeats this until I turn the laptop off, any help please?

[sandytechy20 · Accepted solution]

@TheBoomerX

Welcome to the HP Forums    

Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Stream 13Notebook and it loads to HP logo and shows the blank screen.

I have a few steps that should help, 

Some HP Notebook PCs come with two sticks of memory and have two memory slots. If you experience a black screen or blue screen with HP logo, the problem could be with one of the sticks of memory or with one of the memory slots.  

To determine what is causing the failure, try to isolate the problem by: 

Performing a memory self-test  

Checking for loose memory modules  

Testing the memory modules  

Testing the memory slots 
 

For more details: Click here 
 

Here's a related HP Forums post for more information that seems to have helped others as well: Click here

I hope it helps and if you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated.

Cheers.