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- Re: My laptop start but I have a black screen but the caps ...
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02-01-2016 07:31 PM
Dear anyone!
I need a deperate help.I have a Windows 7 home premier OA type HP laptop this is the specification I have.
Let me write down what happened.I always before close down my laptop I choose the sleep tab.and when I do open again it's start automatically but somethimes I have to do the start button.So my trouble started when I did my usual close down choosing the sleep tab and it went well,but10-15 minutes leater I forget something and wanted to looking up,after the start up I heard my lap top speed up and start well but the screen stays pitch black,no company logo and anything at all! What I noticed only a CAPS LOCK button LED light is going on and off.My question is what is the problem I hope that not Virus! Or I had close down something? How can I start my lap top again?PLEASE HELP!
sincerely
zoltan
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Accepted Solutions
02-01-2016 07:36 PM - last edited on 04-21-2016 03:23 PM by OscarFuentes
Try a hard reset:
http://support.hp.com/us-en/document/c01684768
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02-01-2016 07:36 PM - last edited on 04-21-2016 03:23 PM by OscarFuentes
Try a hard reset:
http://support.hp.com/us-en/document/c01684768
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
02-01-2016 07:55 PM
So it is good for Windows 7 home premier? Oh man thank you I will do it tomorrow! You know I'm an travel agent with pro travel network and I do a lots of sertification online courses! And I also an Surge 365 travel industry rep! If you need a good deal you can reach me anytime THANK YOU!
zoltan
02-02-2016 06:26 PM - edited 02-02-2016 06:28 PM
Is there a pattern to the caps lock blinking? There should be a short pause between blinks- how many blinks between pauses? For instance does it blink once-pause-blink once or maybe blink twice-pause-blink twice, etc.
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