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‎10-07-2016 09:37 PM

HP Recommended
Product: hp pavilion 17
Operating System: Microsoft Windows 10 (64-bit)
Need bios password checksum is 2B65BB6A
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-07-2016 10:19 PM

HP Recommended

Hi,

 

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot.  This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - surprisingly, you can still remove a power on password from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds before re-inserting the rtc.

 

The bad news is that the rtc is on the 'wrong' side of the system board so will require quite a lot of disassembly.

 

The only other option would be to Contact HP regarding this.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎10-07-2016 10:19 PM

HP Recommended

Hi,

 

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot.  This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - surprisingly, you can still remove a power on password from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds before re-inserting the rtc.

 

The bad news is that the rtc is on the 'wrong' side of the system board so will require quite a lot of disassembly.

 

The only other option would be to Contact HP regarding this.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎10-08-2016 12:11 AM

HP Recommended
Thanks for the help. Just to update the full model is the 17-g188ca and the rtc is easily accessible by removing the bottom cover. Worked like a charm.
Was this reply helpful? Yes No

‎10-08-2016 12:15 AM

HP Recommended

Hi,

 

You're more than welcome and good to hear you've got it sorted :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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