Notebook does not completely shut down

[Matwes]

Hi, am using the pavilion 15-n005tu. The notebook cannot completely shutdown, after the screen turns black, the power light stays on plus the wifi light. The fan stay on too. I tried doing a chipset and bios update but this has not solved the problem. Kindly help...

Mathew

[DavidPK · Accepted solution]

Hi,

Try disabling Windows 8 hybrid boot - you can do this as follows.

Right click the battery icon in the Taskbar and select Power Options - in the following window, click on 'Choose what the power button does' in the left hand pane.

In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and shutdown the notebook by right clicking the Start Menu icon, select Command Prompt (Admin) and click ‘Yes’ to the uac prompt.

Type ( or copy and paste ) in the following command ( including spaces ) and hit enter.

shutdown /s /t 0

Start the notebook and let Windows fully load for a couple of minutes before checking if it will now shutdown correctly from the Start Menu.

If this has corrected the issue, it may be worth turning Fast Start-up back on – sometimes just deleting and re-creating the file will resolve the problem.

Regards,

DP-K

[Matwes]

Thanks man, worked like a charm...

[DavidPK]

Hi,

You're welcome and good to hear it's Ok

All the best,

DP-K