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‎10-24-2018 08:37 PM

HP Recommended
Operating System: Microsoft Windows 8.1 (64-bit)

My notebook stuck in " diagnosing your pc ".

And i found out In diagnostics UEF I,

short DST : Failed

Failure ID : OUOJS4-00099A-XD7V7A-60SH04

What should i do to make my notebook worrking normally ?? 

1 REPLY 1

‎10-24-2018 11:21 PM

HP Recommended

The hard drive has failed and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc

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