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‎10-19-2023 12:40 PM

HP Recommended
Product: HP EliteBook 850 G7 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Since I got my notebook I used signing-in using eiter fingerprints or pin. Suddenly a couple of days ago, it doesn't offer me any sign-in option other than my windows credentials. I tried removing both pin and fingerprint options from settings>accounts>sign-in options and resetting them, and although everything seems to be in tact, it still doesn't offer me the fingerprint and pin sign-in options. Of course i tried rebooting several times etc. I also have to mention that I am the administrator of the notebook and that it is not registered to any school or company network but it is just for personal use.

Any ideas?

 

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