• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion 17-e002ed
FreeDOS

Hi guys,

The issue is it turns on itself when i open the lid and then turns off after 3-5 seconds (like when you long press the power button). But if i close the lid before this 3-5 sec, it remains on and boots up normally till the login page. Its the same thing happening on battery and on plugged in mode.

 

and somtimes that's what happen

 

When I press the power on button it turns on and then goes off immediately. When I pressed the button again, it did not react. So I left it for a while without touching it.

After that when I pressed again the power on button, it turned on and went off like the first instance.

I opened it and performed some checks.

Power cord is fully working, The DC jack is also working, Power button does not have a problem

Kindly help solve this problem

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.