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‎05-09-2016 10:42 AM

HP Recommended
Product: ProBook 440 G3
Operating System: Microsoft Windows 7 (64-bit)

When I install window 7 on this PC it doesn't detect the HDD drive. If I choose higher version it can detect.

I was wondering when I try to install windows 7 it alway require driver, I click browse then it show my drive in the HDD to find the driver, but it doesn't list in the place that we select to install OS.

 

How can I do to install the window 7?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-09-2016 11:34 AM - edited ‎05-16-2016 06:47 AM

HP Recommended

 

See if this works...

 

I found out that Intel removed USB 2.0 chipset support from the Skylake chipset. 

 

This means that normal USB installs for windows will not work.   

 

The Microsoft Windows ISO DVD doesn't have the native USB 3.0 drivers either.

 

So you have to add the USB 3.0 drivers into the Windows ISO file.

 

Intel came through on this one.  They have a utility that does all the work for you.  

 

https://downloadcenter.intel.com/download/25476/Wi​​ndows-7-USB-3-0-Creator-Utility

 

Run this and point to your USB Installation media and hopefully, W7 will install.

 

View solution in original post

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1 REPLY 1

‎05-09-2016 11:34 AM - edited ‎05-16-2016 06:47 AM

HP Recommended

 

See if this works...

 

I found out that Intel removed USB 2.0 chipset support from the Skylake chipset. 

 

This means that normal USB installs for windows will not work.   

 

The Microsoft Windows ISO DVD doesn't have the native USB 3.0 drivers either.

 

So you have to add the USB 3.0 drivers into the Windows ISO file.

 

Intel came through on this one.  They have a utility that does all the work for you.  

 

https://downloadcenter.intel.com/download/25476/Wi​​ndows-7-USB-3-0-Creator-Utility

 

Run this and point to your USB Installation media and hopefully, W7 will install.

 

Was this reply helpful? Yes No
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