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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-29-2016 08:05 AM

HP Recommended
Product: ProBook 470 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Got an issue with a ProBook 470 G3 not booting properly. The battery is charged but the Probook won't boot with the battery in the laptop: it only boots without the battery but with the powercable. 

 

Once booted I can plug the battery in and remove the powercable and it keeps running. But as soon as I want to boot again I need to remove the battery and put the cable back in. It's a brand new laptop and the battery has been replaced by the dealer once already but the issue remains. 

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