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HP Recommended
HP Envy 15 Notebook PC E1P05AV
Microsoft Windows 10 (64-bit)

I have an HP Envy 15 Notebook PC

Serial # [Personal Information Removed]

Product: E1P05AV

Model # 15t-j100

How do we reset a Power on Password?

We enter an incorrect password three times and we do NOT get any codes, it just does a restart. If we do this again, it will go into recovery mode with Advance Options. But, does not allow us to reset the Power on Password.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Shutdown the notebook, remove the AC Adapter and then remove the battery.

 

Hold down the power button for 30 seconds, then remove the HDD - Page 56 of your Maintenance & Service Guide.

 

Plug in the AC Adapter ( leave the battery out for the moment ), start the notebook and see if you now get a hash generated after hitting enter 3 times.

 

Regards,

 

DP-K

 

 

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

5 REPLIES 5
HP Recommended

Please enter the incorrect password 3 times and reply to this post with an error code or the halt code, so I can reset the password for you

 

Or

 

Please click on the below shown link to reset the password by yourself using the error code or the halt code

http://bios-pw.org/

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

KNRK

I am an HP Employee
HP Recommended

As I stated, it does NOT provide any error codes, it just will reboot in to recovery mode.

HP Recommended

Hi,

 

Shutdown the notebook, remove the AC Adapter and then remove the battery.

 

Hold down the power button for 30 seconds, then remove the HDD - Page 56 of your Maintenance & Service Guide.

 

Plug in the AC Adapter ( leave the battery out for the moment ), start the notebook and see if you now get a hash generated after hitting enter 3 times.

 

Regards,

 

DP-K

 

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thanks, that worked!

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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