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HP Recommended
HP 15-ac142dx
Microsoft Windows 8 (64-bit)

Can't get into BIOS on this laptop, can someone please provide the passcode?

 

product: HP 15-ac142dx

bios system disabled code: 59342848

 

Also, does HP lock the BIOS with all laptops by default? Or does my customer just forget that he set one?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello,

 

Happy New Year !  Welcome to the HP Support forum.

 

 

HP does not lock the BIOS by default. By defaut is unlocked.

It is the customer who sets a BIOS password.

 

 

For the provided system disabled code, here is the response you need to enter >> 46020288

 

You can use this code to enter directly and reset the password/security setting.

 

 

Let me know how it goes and provide your feedback. Don't hesitate to post again.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

3 REPLIES 3
HP Recommended

Hello,

 

Happy New Year !  Welcome to the HP Support forum.

 

 

HP does not lock the BIOS by default. By defaut is unlocked.

It is the customer who sets a BIOS password.

 

 

For the provided system disabled code, here is the response you need to enter >> 46020288

 

You can use this code to enter directly and reset the password/security setting.

 

 

Let me know how it goes and provide your feedback. Don't hesitate to post again.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Thanks, that worked.

HP Recommended

You are most welcome ! Enjoy !

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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