-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Technical issue

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
02-24-2017 08:20 AM
Product: Hp 15-ay503tx
Operating System: Microsoft Windows 10 (64-bit)
1 ACCEPTED SOLUTION
6 REPLIES 6
02-24-2017 08:38 AM
You could try removing the BIOS/RTC battery.
Or
Contact HP.
http://welcome.hp.com/country/w1/en/contact_us.html
When talking to the HP rep ask them to escalate your service request.
REO
02-25-2017 08:21 AM
@REO51ST
I went to the hp service center.
He says the board should be replaced and will cost 15-20k for the process 😞
I had bought it 4 moths ago and they say warranty doesn't work on this issue!
Can you please suggest me about this!
I went to the hp service center.
He says the board should be replaced and will cost 15-20k for the process 😞
I had bought it 4 moths ago and they say warranty doesn't work on this issue!
Can you please suggest me about this!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.