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‎05-03-2017 09:34 AM

HP Recommended
Product: HP Envy 17 TS Notebook
Operating System: Microsoft Windows 8.1 (64-bit)

What happened to the EUFI boot up function key that brought up hardware diagnostics.  Using F10 on bootup just brings up Setup includng boot options and recovery, but no pick for diagnostics?  There used to be another function key for accessing diagnostics that does not seem to be there anymore.

1 person had the same question
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Accepted Solutions

‎05-03-2017 09:40 AM

HP Recommended

F2 is the UEFI diagnostics or just tap esc and it should bring up a menu with several function key options at boot. 

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2 REPLIES 2

‎05-03-2017 09:40 AM

HP Recommended

F2 is the UEFI diagnostics or just tap esc and it should bring up a menu with several function key options at boot. 

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‎05-04-2017 03:29 PM

HP Recommended

Thanks.

 

The user's guide on HP Support is a little misleading.  It infers that ESC needs to quickly followed by F2.  It also says nothing about ESC bringing up a menu of F-keys.

 

I was trying to hit ESC followed by F2.  That finally worked, but often it would just finish the restart or reboot.

 

Form now on I will just hit ESC for the menu.

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