When turn on computer I forget password to log in

[Moneytalks1234]

Need to unlock screen when turned on it says enter administrator password or power on password I forgot password

[DavidPK]

Hi,

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

Regards,

DP-K

[Moneytalks1234]

System disabled 63193088

[DavidPK · Accepted solution]

@Moneytalks1234

Enter:     72891008

Regards,

DP-K

[Moneytalks1234]

Worked thank you

[Moneytalks1234]

Now I'm in how I unlock sign in

[DavidPK]

@Moneytalks1234

You're welcome

If you normally sign-on with an email and password, see if you can reset the password via another PC from the Microsoft page on the following link.

 https://account.live.com/password/reset

Otherwise, there is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

A full guide on this can be found on the following link.

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

Regards,

DP-K

[duyhuynh]

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