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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: administrative and or power on password
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07-13-2016 07:57 AM
HP Recommended
Product: 2000-412NR Note
Operating System: Microsoft Windows 7 (32-bit)
System disabled 61099475
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
6 REPLIES 6
07-13-2016 08:05 AM
HP Recommended
You're welcome
All the best,
DP-K
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Windows Insider MVP
07-13-2016 11:41 AM
HP Recommended
Hi,
Shutdown the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive.
Post back with the results, including any error codes that may be generated.
Regards,
DP-K
---------------------------------------------------------------------------
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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