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- HP Community
- Notebooks
- Notebook Boot and Lockup
- are hard reset and factory reset the same thing?
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07-02-2016 04:49 AM
hi,
i wanted to know if hard reset and factory reset are the same things?
my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?
(i've shut it down before so there is no data on RAM)
thanks in advance.
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Accepted Solutions
07-02-2016 05:00 AM
Hi,
No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't.
Regards.
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07-02-2016 05:00 AM
Hi,
No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-02-2016 05:14 AM
This is my problem:
I have an HP probook 4530 with upgraded windows 10 -64 bit on it. it was working pretty well since yesterday that i shut it down. (i'm used to hibernating my laptop, but i shut it down once every week) after that i could not make it start. it won't turn on, and the battery power LED on the side of it keeps blinking white for the whole morning!
I tried battery, AC power, and both plugged in, but the power button exactly does nothing.
i've found a table here with buttons flashing and sequences but neither matched my situation.
I have to add that it has recently been warming up a little and had a few lags, which i guessed it's because of the new windows.
do you suggest to hard reset my laptop?
and may i be sure that all my data stays the same?
thank you so much. 😉
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