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‎06-18-2020 02:38 PM

HP Recommended
Product: probook 450 g1

i forgot my bios password . and i tried all solving way. but its not solve. i dont know what should i do. i dont want to open bootom door of laptop. please give a solution . hp please  please please give us a solving way .

2 REPLIES 2

‎06-18-2020 05:32 PM

HP Recommended

@drjacol 

This is not something you can fix on your own.

 

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way with bypassing or resetting passwords.

For BIOS or power-on password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.



I am a volunteer and I do not work for, nor represent, HP
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‎06-19-2020 01:35 AM

HP Recommended

The only way to do this is to remove the motherboard micro-battery for 24 hours in order to restore factory defaults.

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