• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-25-2016 11:07 AM

HP Recommended
Product: ProBook 6440b
Operating System: Microsoft Windows 7 (64-bit)

I purchased a used HP ProBook 6440b that had a password set for access the bios or cmos.  I would like to clear or reset this password.  I installed .NET Framework and then some of the HP ProtectTools and all that accomplished to change the password for the Owner/User access not the Admin password to setup and it seems to  have set a password for starting up Windows 7 64 bit Professional even after a reinstall of the OS.  There are no error messages - after attempting to enter 3 times, i think, a messages says to hit the power button.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.